FAQ

1. Reserve: Submit the “Reserve Now” form or call/text us.

2. Confirm: We reply within 24 hours to lock in your date, review event preferences, and e-sign the agreement.

3. Setup: Our crew arrives 90 minutes before guest time to install and test every detail.

4. Event: Enjoy unlimited photos and on-site support.

5. Teardown: We pack up promptly when your rental ends and email all digital galleries or add-ons within two business days.

We’re based in Temecula, CA and deliver anywhere in Riverside, San Diego, Orange, and Los Angeles counties. Events beyond a 30-mile radius include a modest travel fee.

Essential (intimate events), Signature (our most-booked wedding package), and Custom (fully branded for corporate activations). Every tier includes setup, an attendant, and unlimited digital photos.

See our Packages and Pricing page for more details

Setup: 60–90 minutes.
Teardown: about 45 minutes.

Both are included in the package price.

You’ll need a flat 8 × 8 ft footprint and a regular 120-volt outlet within 25 ft. We bring all extension cords, cable covers, and floor protection. No outlet nearby? We can provide a quiet, battery-powered unit for a small add-on fee.

Yes. Choose from our curated backdrops or request a custom design, logo overlay, or color palette. Digital proofs are sent for approval before the event.

Deposit: 30 % due at booking (non-refundable).
Cancellation:
• More than 30 days before the event — forfeit 30 % deposit only.
• 14–30 days before — 50 % of the total booking fee is refunded.
• Less than 14 days before — no refund.